Terms & conditions


Prices

All products at Kim Kristensen Fine Wine are shown and offered in DKK (including the 25% VAT). Prices in different currencies are to be specified before and agreed on by both parties involved. Wines for export are shown and offered in EUR (not including VAT). Some of the wines offered are sold after the special VAT agreement. These wines do not give the right to an input credit of VAT.

Orders

You can choose to order using E-mail or by telephone (+4571483566). The order is first confirmed when receiving an invoice by E-mail. The purchase requires a minimum age of 18 years.

Terms of Payment    
Danske Bank, Reg. Nr. 3409 Kontonr : 12426275
IBAN DK : 5930000012426275
SWIFT : DABADKK
The debtor undertakes to pay interest at the rate specified (1,5%) for the entire additional period allowed, starting from the date on which the payment was originally due.

Pickup / Delivery

After the purchase and confirming of the order, under normal circumstances, the wine is to be delivered on the next available weekday.

Confirmed and ordered wine can also be picked up on site at our warehouse after agreement. We do not have specified opening hours at our warehouse, however we are flexible regarding pick up.

You can also choose to get your wine shipped to your address. We offer shipment in collaboration with DHL or Kuehne&Nagel, that assure correct handling and insurance of your purchase with us.

Complaints

You are advised to check that your order is correct and in the right condition on arrival. If there is any justified claim or complaint, you are at once to make contact within 8 days to submit your complaint.

Right of cancellation

We offer (within 8 days) the right of cancellation of your order, on the day the order was confirmed. Returned shipments are to be sent responsibly. A full refund will then be transferred to you. Returned wines are to be send back in the original wrapping and packaging. If the wines received are in poor condition or the label is damaged in any way, the right of cancellation is no longer applicable. Returned wine is inspected at arrival and any indications that show, that the wine is tampered, damaged or for any other reason not in the same condition as pre-shipping, the right of cancellation is no longer applicable as stated.

General Disclaimer

In the spirit of full disclosure, any given error on this site or in our communication is unintended. Kim Kristensen Fine Wine assumes no liability or responsibility for any errors or omissions in the content of this site. The information contained on this site is provided on an “as is” basis with no guarantees of completeness, accuracy, prices, vintages, wine producers etc. Kim Kristensen Fine Wine does not assume any liability or responsibility for any changes, errors or omissions of any taxes or duties. Kim Kristensen Fine Wine can’t be hold accountable for displayed sold out items, nevertheless we strive to be the best and fulfill your request to the fullest.